Power Automate Consultancy and Workflow Automation in the UK
Hammerhead Tech uses Microsoft Power Automate to take repetitive admin off your team’s plate. We automate approvals, notifications, document generation, data entry and hand-offs between systems, so work moves on without someone having to chase it.
We build cloud flows that connect Microsoft 365, Dataverse, Dynamics 365 and hundreds of other services, and desktop flows for older systems that have no API. Every flow is built with error handling, logging and a named owner.
Automation works best alongside the rest of the platform, so we often deliver it as part of a wider Power Platform solution, with Power Apps front ends and Power BI reporting.
Automation That Removes Admin, Not Adds Risk
It’s easy to build a flow that works on day one. It’s harder to build one that keeps working when a password changes, a field is renamed or the person who built it leaves. Many organisations we meet have dozens of personal flows that nobody can see or support.
We start by mapping the process end to end, including the exceptions. Then we decide what should be automated, what still needs a human decision, and how failures will be spotted and handled. Business-critical flows run under service accounts, not personal ones.
Each flow is packaged in a solution, tested in a separate environment and documented. You get a list of what’s automated, what it depends on and who looks after it, so automation becomes an asset rather than a hidden risk.
Power Automate Services We Provide
We cover the full range of automation in Power Automate, from simple notifications to multi-stage processes that span several systems and teams.
Approval Workflows
Multi-stage approvals for purchases, leave, policy sign-off, referrals and expenses, with reminders, escalations and a full audit trail. Approvers can respond from Outlook, Teams or their phone.
Document and Data Automation
Generate letters, reports and contracts from templates, file documents in the right SharePoint library, extract data from emails and forms, and keep records in sync across your systems.
Desktop Flows for Older Systems
Where an older application has no API, desktop flows use robotic process automation to enter data and run routine tasks through the user interface, either with a person present or on a schedule.
Automating Processes Across Your Organisation
Good candidates for automation are frequent, rules-based and currently handled by copying information between emails, spreadsheets and systems. Examples include onboarding new starters, processing referrals, chasing overdue tasks and producing weekly reports.
In the public sector and care, automation can speed up referral routing, case allocation and statutory deadlines while keeping a clear record of who did what and when. For businesses, it shortens onboarding, quoting, invoicing and compliance processes.
Where a process needs a proper user interface, we pair flows with a Power App. Where the problem is wider than one process, our digital transformation and system integration services look at how your systems fit together.
Why Choose Hammerhead Tech for Power Automate?
Automation should save time without creating new problems. We design flows to be reliable, visible and easy to hand over.
Because we also build bespoke software and integrations, we can tell you when Power Automate is the right tool and when an API integration or a small custom service would be more robust.
Built for Failure, Not Just Success
Every flow includes error handling, retries and alerts, so a failed step is spotted and fixed rather than silently missed.
Service Accounts and Clear Ownership
Business-critical flows run under service accounts with named owners, so they keep working when staff change roles or leave.
Secure Integrations
We work within your data loss prevention policies, use connection references and keep credentials out of flows.
Clear Licensing Advice
Standard connectors are often covered by Microsoft 365. Premium connectors, Dataverse and unattended desktop flows need extra licences, and we’ll explain the options before you commit.
Documentation and Training
You get a clear record of what each flow does and how to support it, plus training for the people who’ll look after it.
Frequently Asked Questions
What can Power Automate do?
Power Automate automates tasks and processes across Microsoft 365 and hundreds of other services. It handles approvals, notifications, moving data between systems, document generation and scheduled jobs, and can automate desktop applications using robotic process automation.
Is Power Automate included in Microsoft 365?
Most Microsoft 365 business and enterprise plans include Power Automate for standard connectors such as SharePoint, Outlook and Teams. Premium connectors, Dataverse and unattended desktop flows need additional licences.
What's the difference between cloud flows and desktop flows?
Cloud flows run in Microsoft’s cloud and connect services through APIs. Desktop flows automate applications on a Windows machine by repeating a user’s clicks and keystrokes, which is useful for older systems without an API.
Can you fix flows that keep failing?
Yes. We review existing flows, find the cause of failures, add error handling and monitoring, and move business-critical flows onto service accounts and into managed solutions.
How do you decide what to automate first?
We look for processes that are frequent, rules-based and time-consuming, then weigh the time saved against the effort to build. Starting with one or two high-value processes proves the approach quickly.
Can Power Automate connect to our other systems?
Usually. There are connectors for hundreds of services, and we can build custom connectors for systems with an API. Where there’s no API, desktop flows can work through the application’s interface.
Is automation secure?
It can be, when it’s designed properly. We apply data loss prevention policies, use least-privilege service accounts, keep secrets out of flows and keep a record of every run, so automation meets your information governance requirements.
Book a Free Power Automate Consultation
Tell us which tasks take up your team’s time and which systems are involved. We’ll identify what can be automated, what it would need and where to start for the quickest return.
From a single approval flow to automation across several departments, you’ll get a clear, practical plan before you commit to anything.