Frequently Asked Questions
Selecting a digital agency is a big decision. Whether you want a new website, bespoke software, improved SEO, online advertising, or enhanced cybersecurity, it is good to know how things work beforehand. Below are the answers to some of the most common questions about software development, web design, SEO, digital marketing, and cybersecurity services that businesses ask us.
How does Hammerhead Technologies differentiate itself from other digital agencies in the UK?
Hammerhead Technologies provides more than one digital solution. We combine software development, web design, SEO, digital marketing, and cybersecurity services. This way your website, systems, marketing, and security can complement each other rather than being managed independently. We take an analytical approach by focusing on solutions that will benefit your business. Whatever it is—a website, software, SEO, digital marketing, or paid ads—we help you make a choice on what direction to take.
Do you work with UK startups, SMBs, and large companies?
We work with all types of companies regardless of size. One of our clients can be a start-up that needs assistance to bring its innovative product to market. Another client might be a growing company that needs some improvements regarding systems, SEO, or even its website. We work with mature companies that require upgrades to their existing software or digital marketing strategies. It all depends on the type of your business and its needs.
In what industries do you provide your digital solutions?
We have been working with companies from various industries. These include IT, banking & financial services, health care, retail, energy, telecommunications, maritime, public, and professional services. Each of the above-mentioned industries faces unique problems, processes, and customer expectations. That is why we start by getting to know your company before recommending any software, website, or marketing solution.
Do you offer both software development and digital marketing services?
Sure, we can assist in both spheres. A lot of businesses get advantages from combining the efforts of their software, website, and marketing. SEO or Google AdWords can attract more traffic to your website. Your website can convert this traffic into enquiries. Finally, a CRM tool can help to handle these enquiries. As soon as everything works together, it gets easier to increase customer satisfaction and drive your business forward.
Does your website and software development project incorporate cybersecurity?
Cybersecurity is always taken into account for all our projects. We utilise cybersecurity in building the website, application, and bespoke software. In addition, we also provide cybersecurity assistance wherever needed. This can involve security assessment, system review, penetration test, monitoring, and tips on how to better protect your digital security. It will depend on your company, your system, and the kind of data that you are handling.
How long do software development, web design, and marketing projects take?
The duration depends on the kind of project involved. A small website or a relatively simple digital project could take around six to twelve weeks. A moderate-sized software development project could take anywhere from three to six months. A larger system would take six months or even more. SEO, Paid Advertising, and Social Media Marketing starts off with a set-up phase. After that, there is continuous work done to improve performance over time. Prior to embarking on the project, we will explain the project plan and estimated duration.
How much do your software/web design/digital marketing services cost?
All projects are charged according to their individual needs. The cost can vary depending on the scale of the project, features required, design, software integration, security needs, and support. We will discuss your business objectives, priorities, and budget during the consultation and provide you with a detailed proposal based on your business needs. We try to make things simple, honest, and transparent for you and your business.
Will you provide me with ongoing support after my website/software project is completed?
Yes, we can provide you with ongoing support even after the completion of your project. This can include website maintenance, software updates, security improvements, SEO services, paid advertising management, and development of new features. As the time passes, your business may evolve, which means that your website and systems need to evolve as well. We can help you with this process.
Can you integrate with our current software and systems?
Yes, we can integrate with a wide range of systems. You might currently be using a CRM, accounting system, booking system, customer database, or marketing system. We can examine what you currently have and help you see how the software or service we offer would fit into the existing framework. Our goal is to reduce any disruptions that may be caused by the transition process.
What if I am not sure about which digital services I need for my business?
That is totally okay. Many businesses feel the need to update their processes but aren’t entirely sure if they should build a new website, develop custom software, do SEO work, run paid ads, or improve cybersecurity. We’ll talk about this during the free consultation where we will consider your current state and business goals as well as the problems you are facing. We will help you determine what kind of services you could benefit from. You don’t have to prepare a technical specification prior to talking to us.
Digital Experience Across a Range of Industries
Different industries have different digital needs. The healthcare provider requires systems security and improved data processing. The retailer needs a good e-commerce website. The professional services company should have an efficient lead generation tool. Our team has experience of working with companies in different industries and knows the peculiarities of their operation. Using this knowledge, we develop useful software, websites, marketing campaigns, and digital systems for your company.